Supervision issues arise frequently in disciplinary investigations in our experience, particularly where conduct breaches have been committed by staff or salaried partners. The Solicitors Regulation Authority (SRA) guidance, Effective supervision, seeking to address the question of what constitutes effective supervision. (See www.legalrisk.co.uk/News.) The guidance includes suggestions for good practice, including steps which can be adopted for hybrid working and supervision of staff who are not employees of the firm.
The guidance also addresses the statutory requirements for supervision of reserved legal activities, claims management activities, immigration and legal aid. It includes links to other SRA guidance on claims management activities, relevant to a number of areas of practice, including employment claims and personal injury (in each case, for claimants).
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